A Platform Designed for Integration
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Products based on Elsinore’s IssueNet Platform feature web services interfaces and VB .NET scripting for integration to other business processes and devices. As a software lifecycle management product IssueNet Assist also features integrations specific to common software development tools and processes. The table below describes integrations specific to IssueNet Assist. For integrations common to IssueNet based products, click here.
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| Integration |
Benefit |
| LDAP |
Provides single sign-on for users and automatic update of contact and security information based the Active Directory store. |
| Microsoft Message Queue |
Provides robust, scalable, and configurable platform for the delivery of IssueNet notifications and alerts. |
| Microsoft Outlook |
Provides immediate access to the issue management system from within Outlook, and allows the ability to create or link issues from email items. |
| Visual Studio |
Provides seamless access to the issue management system from within the Visual Studio development environment. |
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Custom Integrations
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| Based on specific customer engagements has also integrated to the following products: |
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| Integration |
Benefit |
| Goldmine CRM System |
Access customer specific issues from within the CRM environment. |
| Onyx CRM System |
Access customer specific issues from within the CRM environment. |
| Pivotal CRM System |
Access customer specific issues from within the CRM environment. |
| SalesLogix CRM System |
Access customer specific issues from within the CRM environment. |
| Map Point GIS System |
Define location attributes for issues based on MapPoint content. |
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