A Platform Approach to Unify Issue Management Solutions
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| Elsinore products and solutions are based on the Elsinore IssueNet Platform. IssueNet is a web services platform for issue management solutions which provides robust out of the box functionality, built in best practices, and unparalleled customization. Instead of designing IssueNet for a particular business process and adapting to others, Elsinore designed IssueNet as a business process agnostic platform with core issue management features which can be rapidly configured for any business process. |
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| Elsinore uses the IssueNet Platform to produce packaged solutions such as Intercept for software development teams. However, IssueNet was designed to enable partners and customers to create their own products and solutions. IssueNet is the only issue management platform designed from the ground up for partners and customers to develop their own packaged products and point solutions. |
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| The benefit to customers and partners is that IssueNet allows an organization to support a variety of enterprise issue management solutions on a single software platform and to quickly create custom solutions that offer a level of functionality that would be impractical to develop from the ground up. |
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In addition to its use for Elsinore’s packaged products, the capabilities of the IssueNet platform should be of interest to partners and customers who:
- Need to create unique issue management solutions where no commercial products exist
- Need to add robust issue management capabilities to an existing solution
- Need to create point issue management solutions without the development and support overhead of internally developed solutions
For more information on the capabilities of the IssueNet Platform contact Elsinore.
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