March 2003

What our customers are saying...

"Thanks again! I'm very impressed with your company's support process and with your professional demeanor. Thank Scott for me."

Jason Roos
Programmer/Analyst
Avista Advantage

What our partners are saying...

"Visual Intercept is a uniquely positioned product that will seamlessly scale the various levels of the Project Management Maturity Model. And, where Sharepoint Team Services falls short on issue management, Visual Intercept excels. A great tool that any Project Manager could leverage for improved communication."

Dan Colby
Solutions Specialist
Procom Services

...we would love to hear your story at


Registration Now Available for the Elsinore Users' Conference

As mentioned in last month's newsletter, Elsinore's first Users' Conference will be held at the Holiday Inn - Raleigh-Durham Airport in Raleigh, North Carolina, on June 12-13, 2003. Want to find out more about the user and technical tracks that will be offered? Want to register? Book your hotel room? Contact our User Conference Coordinator, Sara Gerber at or call: 866-866-0034, ext. 404.


Visual Intercept 3.5 Beta Now Available for Download

Elsinore Technologies is pleased to announce that the Visual Intercept 3.5 beta is now available for download. Elsinore customers on active support and maintenance are eligible to test and provide feedback on the software prior to its release.

To learn more, click here.


Habla Espanol?

Taking advantage of our highly configurable user interface, Elsinore, through our partner Fiducia Solutions, can now provide a translated version of Visual Intercept in Spanish, with additional translations for Portuguese and German available in the near future. Translations include the user and administrator screens as well as the tooltip help files. These translations are available free of charge to existing customers current on maintenance. If you are interested in any of these translations, please contact Jim Goldfinger at: , or call: 609-737-5161.

Fiducia Solutions is a technology consulting firm that helps companies develop quality software. The company has industry experience in both quality assurance and translation services. For further information on Fiducia, please contact Ron Wilson at 334-538-5449.


Sign Up Now for Elsinore's First Best Practices Brown Bag Webinar

To help you get the most out of your Visual Intercept investment, Elsinore is kicking off a new series of best practices webinars, which will be held monthly from noon-1:00 EST. The first webinar on April 16 will focus on best practices for using Visual Intercept notifications, and will cover such topics as: how notifications can benefit your company, how to design common notification rules, best practices for implementing notification rules, customizing the appearance and content of notification rules, how to build commonly requested rules and basic troubleshooting of notification problems.

To register for the April 16 webinar, please contact Sara Gerber at or call: 866-866-0034, ext. 404.

Future webinars in the best practices series will be customer driven. They can cover such topics as queries, status promotion rules and moving your Visual Intercept database. Please send your suggestions for subjects on which you would like more information to .


Tech Tip: Changing the Menu Bar Colors In Visual Intercept Web and Web Relay

This month's Tech Tip describes how you can easily change the color of the menu bars in Visual Intercept Web and Web Relay to more effectively brand the application to your organization.

More Information


For more information about Elsinore and Visual Intercept products, please call 866-866-0034 or send email to . You may also visit our website at http://elsitech.com.

©2003 Elsinore Technologies, Inc. All rights reserved.
All trademarks are the property of their respective owners.

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