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Elsinore Technologies, Inc., was founded in 1995 to address the need of software developers to solve problems in a structured way. Now, Elsinore Technologies is synonymous with enterprise issue management. Our Visual Intercept software provides the industry's only enterprise issue management solution that was designed from the ground up to integrate with all Microsoft development and productivity tools. Our mission is to deliver enterprise-class issue management solutions that combine out-of-the-box capabilities, an intuitive, project-oriented interface and robust functionality. And we have done just that: Elsinore Technologies' fully-proven, award-winning software solutions have satisfied more than 2,500 customers in 35 countries.
Elsinore got its start by anticipating the growing need for teams of computer programmers to have a centralized system for tracking the bugs and defects discovered during software development. Seeing that Microsoft Corporation had yet to fill that niche, we set out to build and market a bug tracking system tailored to the needs of Windows developers. In 1996, we introduced Visual Intercept Professional, a suite of bug tracking tools that quickly captured the industry leadership position for defect management. We forged a strong relationship with Microsoft, tailoring both our product design and market position to leverage Microsoft's installed base of Office®, BackOffice®, Project® and developer tools, including .NET® initiatives.
Over the next few years, Elsinore continued to build best-in-class defect tracking and related incident management tools, and we launched several new Visual Intercept solutions, including Visual Intercept Studio, Visual Intercept Enterprise and Visual Intercept Project. Throughout this time of tremendous growth, we were devoted not just to establishing strong customer relationships via our responsive Customer Advisory Board, but also to expanding our offerings based on our customers' needs.
As the defect tracking landscape became more crowded in the late 1990s and into the new millennium, we concurrently recognized that many of our customers were gravitating towards full-scale, global issue management solutions. These solutions required enterprise-level scalability, integration and management.
Today, Elsinore Technologies means enterprise issue management. More than just a provider of bug tracking or IT project coordination tools, we realize that there is a need for the management of unforeseen events that can occur throughout an enterprise at any stage of a project.
Historically, Elsinore's software has proven to be an ideal solution in the technology arena. As we evolve into the enterprise incident management space, we are finding that a variety of non-technical areas-such as construction, corporate marketing and human resources-are benefiting from our solutions. And this makes perfect sense: projects, like life itself, are susceptible to the unknown. The better a company is at managing its issues in a proactive, real-time environment, the more efficient-and profitable-it will be.
For more information about Elsinore Technologies and the enterprise issue management space, we invite you to review the pages and materials throughout this Web site, or to contact us today to learn more.
Elsinore Technologies, Inc.
4700 Six Forks Road
Suite 320
Raleigh, NC 27609
E-mail:
Sales & Support: 866-866-0034
Information: 919-532-0022
Fax: 919-523-0023 |
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©2006 Elsinore Technologies | All Rights Reserved
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