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Customize your issue management solution
The Visual Intercept Software Developers Kit (SDK) is a programmer's resource for building custom integrations and extensions to your Visual Intercept system. By exposing the full functionality of Visual Intercept through documented and supported web service interfaces, SDK enables you to focus on the solution-not the technology.
Do not let your current issue management system limit your future application needs. Think you might need to integrate Visual Intercept into your call center? Want to tie your issue management system into Microsoft® productivity tools like Office and Project? Visual Intercept's open web services API ensures that your Visual Intercept solution keeps pace with your changing business requirements.
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"We chose Visual Intercept largely due to its comprehensive feature set. It is important that our management team as well as our development team is able to easily participate in the refinement of our website and applications. Visual Intercept's integration with Microsoft productivity applications, including Microsoft Outlook, makes it easy for all of our teams to interact using tools we are already familiar with."
Jim Vetter
VP Business Development
YellowPages Travel, Inc.
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