October 2005

What our customers are saying...

"Visual Intercept is invaluable to our business, especially our IT Department. We use Visual Intercept for our internal development efforts, outsourcing assignments such as our network administration, and evaluating/tracking/implementing third party software as well as tracking and reporting on progress of contract work. Currently I am the project manager for a new system that we are implementing and was tasked with tracking issues, questions, ideas and change requests for the system and keeping everyone on the project team (located in Ohio, California, India, & New Zealand) informed and updated. I chose to use Visual Intercept and it has worked fantastically."

"After attending an IssueNet webinar (the next major upgrade of Visual Intercept) earlier this month, there was no question as to its ROI (return on investment). The enhanced email notification system, new workflow engine, forms designer and WinForms client/Web Services/.NET architecture have been on my personal 'Most-Desired' list for quite some time. We will now be able to fully customize Intercept to our business and to its processes."

"Thank you Elsinore for continuing to update and upgrade your fantastic product!"

Brian Drab
Project Manager
Kaplan Trucking

...we would love to hear your story at


Sign Up for the Visual Intercept 4.0 Platform Beta

The Visual Intercept 4.0 Platform Beta is now available. If you are an Elsinore customer interested in testing the beta in your environment, please review the beta information page for details about the beta, requirements, and sign up instructions.

If you have questions about the beta or the beta program, please contact Elsinore’s Product Manager, John Lockhart at: .


Attend a Visual Intercept 4.0 Webinar

As the first beta release of Visual Intercept 4.0 rapidly approaches, Elsinore is holding demonstrations of the new product every Wednesday at 2:00 EST . Each session is approximately an hour long and provides a thorough overview of the product’s new features and capabilities. Customers interested in upgrading or participating in the beta program are strongly encouraged to attend.

The major product areas covered in the demo include:

  • A New Issue, Task, Folder, and Project Data Model
  • New Form and Data Designers
  • New Workflow Capabilities
  • New Embedded Report Designers and Report Types
  • VB.NET Scripting Engine
  • Building Custom Solutions
  • Web Services Based Connectivity and Integration
  • Directory Services Integration

If you are interested in attending one of the Wednesday sessions or are interested in alternate dates or times, please submit your request at the Visual Intercept 4.0 Webinar Signup page.


Sign Up Now for November’s Best Practices Brown Bag Webinar

November’s Brown Bag Webinar will be held November 16th, Noon to 1:00 PM. This webinar will cover system requirements for Elsinore’s upcoming 4.0 release. Whether you are a new Visual Intercept user or are planning for the upgrade, this webinar will provide you with all the information you need to ready your environment for Visual Intercept 4.0.

To register for the webinar, please contact Reid Bodford at , or call 1-866-866-0034, ext. 416. Our best practices webinars are customer driven. If you have a topic suggestion for upcoming webinars, please contact Sean White, at .


Tech Tip: Visual Intercept 4.0 FAQ

This month’s tech tip provides answers to technical and feature questions about Visual Intercept 4.0. If you are planning to upgrade or are simply interested in the new product, this tech tip should answer many of your questions.

More Information


For more information about Elsinore and Visual Intercept products, please call 866-866-0034 or send email to . You may also visit our website at http://elsitech.com.

©2005 Elsinore Technologies, Inc. All rights reserved.
All trademarks are the property of their respective owners.

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