October 2002

What our customers are saying...

"I had no problem installing and using the software. It's fantastic. The new time-based escalation module has added another level of functionality and value to the overall product."

Brian Drab
IT Manager
Kaplan Trucking

...we would love to hear your story at Webinar Series


Mercury TestDirector/Visual Intercept Integration Now Available

Elsinore is pleased to offer a Visual Intercept/Mercury TestDirector integration that helps improve work efficiency, collaboration and software quality. It allows core and extended software development and testing team members to access, identify, manage and resolve the defects found during software development and testing in real time. The integration is available immediately and is free of charge to any Visual Intercept customer active on support and maintenance. click here, or contact Mike Furst by e-mail: or by calling 866-866-0034 x425.


Speaking of Integrations...

Elsinore has developed several other seamless and powerful software integrations between Visual Intercept and a variety of complementary products to meet the solution requirements of our customers. Click here to find out which integrations Elsinore offers and how each one can benefit your company.

For more information about Visual Intercept integrations and the Software Developer's Kit (SDK), please contact Mike Furst at or call 866-866-0034 x425.


Visual Intercept - AccuRev Webinar on November 6

Find Out How To Profit From a Best-Of-Breed CM Solution

  • Have you ever considered how much extra time and money your company spends developing software?
  • How key resources are wasted when your Configuration Management (CM) either can't scale or is too hard to use?
  • How much productivity is lost because bugs were not properly identified or communicated to the right people?
  • What business is lost when you can't get reliable software out the door fast enough or can't respond quickly to customer needs?
If you think that an enterprise-class CM product is an unnecessary expenditure during these difficult economic times, then think again. Failure to invest in a robust, comprehensive CM tool that incorporates issue tracking, built-in CM best practices and total graphical control could actually be costing your company substantially. By implementing a tightly integrated, Best-of-Breed CM solution, your company can add value throughout the enterprise and, ultimately, to its bottom line profitability. Find out how by joining Elsinore and AccuRev, a leading producer of Configuration Management products and an Elsinore integration solutions partner, at a one-hour Webinar on Wednesday, November 6 at 1:00 ET. To sign up, click here.


Visual Intercept Proves Its Value During Tough Economic Times

Despite the economic downturn, Elsinore's revenues have increased substantially during the past year. We attribute this success to the release of Visual Intercept 3.0 and to the value that our loyal customers continue to receive as a result of using Visual Intercept throughout the enterprise. A sincere "thank you" from all of us at Elsinore to all of you for your support. To find out more about what has contributed to our success during the past year, click here. And, to provide feedback on how we can better serve you, click here.


Satisfied Customer Describes Benefits of Implementing Visual Intercept at Three Different Companies

"Before implementing Visual Intercept, we as a development organization were 'unconsciously incompetent:' we knew we had problems but we did not know what they were. Visual Intercept helped us move from that stage to becoming 'consciously incompetent:' we knew exactly what the issues were and addressed them in such a way that we have now become a 'competent' development organization."

To find out more about why Biju Nair, vice president of product development at PCTEL, Inc., www.pctel.com, has implemented Visual Intercept at the past three companies he's worked for and how his experiences can help your organization, click here.


Tech Tip: Customizing Visual Intercept Studio for TestDirector

Visual Intercept Studio for TestDirector uses an XML template to allow a user to customize the format and content of the information shared between Visual Intercept and Mercury Interactive's TestDirector. This month's TechTip describes how to customize your Visual Intercept Studio for TestDirector integration to fit your needs.

More Information


For more information about Elsinore and Visual Intercept products please call 866-866-0034 or send email to . You may also visit our website at http://elsitech.com.© 2002

Elsinore Technologies, Inc. All rights reserved.
All trademarks are the property of their respective owners.

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