February 2006

What our customers are saying...

"Elsinore conducted an excellent and thorough training session. One verbal feedback given by one of the participants was that he had experienced several web application training sessions and this was the best he had ever experienced. It was well structured."

"Several comments were made about the effective and user friendliness of the Contextual Online Help. Matter of fact, DPA plans on emulating the functionality in our technical manuals and online help. In my opinion, it is a self-paced training tool all its own."

Les Black
Instructional Designer
D.P. Associates Inc.

...we would love to hear your story at


Relay 4.0 Beta is Now Available for Testing

The Relay 4.0 beta is now available for testing. This release adds Relay to the Visual Intercept 4.0 beta program now in progress. Relay provides a simple and cost effective way to open Visual Intercept to customers, beta testers, business users, and others who need to submit and track a variety of issue types.

Like other Visual Intercept 4.0 products, Relay is based on the Elsinore IssueNet platform, and features the wide variety of new capabilities the IssueNet platform introduces. If you are interested in learning more about Visual Intercept 4.0 and Relay, please send your inquiry to: .

If you are a current Visual Intercept 4.0 beta tester, you will receive an e-mail with full download instructions in a few days. If you are an Elsinore customer interested in testing the beta, but not currently enrolled in the beta program, please review the beta information page for details about the beta, requirements, and sign up instructions. If you have questions about the beta or the beta program, please contact Elsinore’s Product Manager, John Lockhart at: .

Sign Up Now for March’s Best Practices Brown Bag Webinar

March’s Brown Bag Webinar will be held Tuesday March 28th, Noon to 1:00 PM. This webinar will cover configuration and deployment of the IssueNet central site. This webinar will provide you with all the information you need to ready your environment for using IssueNet Central.

To register for the webinar, please contact Reid Bodford at , or call 1-866-866-0034, ext. 416. Our best practices webinars are customer driven. If you have a topic suggestion for upcoming webinars, please contact Sean White, at .


Tech Tip: Pre-configuring IssueNet Central Connections

IssueNet Central provides a No Touch deployment package to allow users to launch the rich client interface from a URL without running an installation package. This month’s Tech Tip describes how to pre-configure connections for IssueNet Central users.

More Information


For more information about Elsinore and Visual Intercept products, please call 866-866-0034 or send email to . You may also visit our website at http://elsitech.com.

©2006 Elsinore Technologies, Inc. All rights reserved.
All trademarks are the property of their respective owners.

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