Modifying Visual Intercept Web Tool Tips

If you are introducing new users to Visual Intercept Web or Web Relay or have added custom fields, you may want to consider using Visual Intercept Web tool tips. Tool tips allow you to configure a custom message that will appear when a user moves the cursor over a field label. This allows you to help your users better understand the meaning of a field and the data it may contain. This month’s tech tip steps you through enabling tool tips and configuring your own messages.

How to enable tool tips

Tool tip display is a configurable option in Visual Intercept Web and Web Relay. The Visual Intercept Web administrator simply has to logon to the administrative pages of the product and enable tool tips.

1. Log onto the administrative pages of the web site
2. Select Tools|Configure from the Navigation menu
3. On the General Tab, under the section labeled Data Options place a checkmark in the field labeled Show Tool Tips to enable tool tips for standard fields and Custom Field Tool Tips to enable tool tips for any custom fields you have added.
4. Select Actions|Update from the Navigation menu or click the Update icon
5. Select Actions|Reset Web from the Navigation menu or click the Reset Web icon

How to make changes to the tool tips definition

The tool tips are defined in the viWebTooltips.xml file located in the root of the Visual Intercept Web or Web Relay directory. Using a simple text editor you can make changes to the tool tip entries for your website.

Each tool tip has two elements. The title of the tool tip is typically used to display the field name of the field the tool tip refers to. The description is used to describe the purpose of the field or how the user is to use it.

1. Navigate to the C:\Inetpub\wwwroot\VIWebDev and/or C:\Inetpub\wwwroot\VIWeb directory
2. Open the file viWebTooltips.xml using a text editor such as Notepad
3. Each field consists of two elements: The <Hdr> element displays the field name and the <Txtfieldname> element displays the purpose of the field.
4. Simply edit the text between the <Txtfieldname> tags and save changes to the file
5. Re-start IIS to make the changes available to all users

If you have other questions about issues not included in or beyond the scope of this Tech Tip, please contact Elsinore Technical Support Services at or 866.866.0034, option 2.