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Because of its flexibility and ease of use, many of Elsinore's customers have adapted Visual Intercept to a variety of business processes. If you have considered customizing Visual Intercept to further support your unique IT infrastructure, Elsinore Professional Services is here to help.
Elsinore Professional Services can help you achieve your business objectives. Our talented staff can support your Visual Intercept implementation efforts through product installation / configuration, data conversion, end user training, product customization / integration, as well as creating new vertical-specific applications.
Our expertise and experience in Enterprise Issue Management allows us to support your efforts through every phase of development, assuring the quality of your products — and the satisfaction of both your internal users as well as your customers.
The benefits of engaging Elsinore Professional Services are:
- Less time spent integrating Visual Intercept into your existing infrastructure
- An increase in your organizational productivity by connecting disjointed applications
- A common repository for storing issues collected through custom-built applications, existing third party tools and/or modifications to Elsinore’s product suite
- Improve the quality of your organizational business processes through advanced individual user training
- Deep domain expertise and technical competency in Enterprise Issue Management with a successful professional services record
By enabling you to focus on your key competencies, Elsinore can help your business succeed. Our Professional Services includes a comprehensive set of customized solutions and educational services that help you extend the capabilities of our product to meet your business objectives, increase your overall productivity and decrease your time–to–market.
At Elsinore, we leverage our in–depth knowledge of vertical markets to build integrated, total solutions. We make technology recommendations and pull it all together utilizing the best fit for each vertical solution. Our engineers guide you through the tough decisions, including selecting your backend database, hardware specifications, software deployment, application branding, data migration, and/or third–party intellectual property.
The dedicated experts at Elsinore’s Professional Services will guide you through the critical steps of your specific business need. With our educational services, your staff will be in a position to more readily meet the needs of your organization with a firm understanding of the use of our products as it relates to your needs. Best of all, our training can help you increase the speed of development while reducing the level of risk during implementation.
Elsinore provides world–class enterprise issue management expertise, technologies and support for multiple architectures and operating systems. Elsinore has a seasoned Professional Services team that can help you with leveraging Microsoft and .NET technologies with our technologies to enhance your business processes.
Our veteran engineers help you navigate the pitfalls, from application extensibility to complete platform integrations. They have extensive software design expertise, as well as significant experience with large scale enterprise development projects.
They are not only Microsoft experts, but come from a background that includes work on multiple operating systems, and provide particularly great value when engaged early in the software design cycle. And they can help you select the right components to balance requirements for system longevity, performance and time–to–market.
The Professional Services team understands that when decisions are made to migrate from a given task management or defect tracking solution to Visual Intercept, there are stack and application level migration issues that must be addressed. Our team is experienced with successful data migration methods and we’re here to help you make the right choices as quickly as possible.
Elsinore services are complemented by custom tools and our Software Development Kit (SDK) that support you and your customers. Our support for a wide range of architectures and technologies helps you to speed the development process and get to market more quickly.
At Elsinore we are committed to delivering Professional Services to our customers. We are focused on your success and will deliver the solutions you need to ensure you meet your business objectives.
For more information about our professional services, please contact us at .
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