| FEATURE |
Enables you to: |
| Designed specifically for non-team members |
Provide your internal and external customers, beta testers, end users, and others with a simple and intuitive tool for submitting and tracking incidents and other issues. |
| 100% browser based solution |
Access your incident data anytime anywhere |
| Unlimited user license |
Increase the cost effectiveness of your incident management solution as your business grows |
| Designed for ease of deployment |
Deploy with zero installation for clients. Setup the server in minimum time with an installer that automates the web application configuration using Active Directory. |
| Project Explorer |
Use the Visual Intercept Project hierarchy to efficiently browse, register, and metric incident data |
| Quick search tool |
Quickly perform searches by keyword, document ID, or document attribute in a simplified query by example form |
| Spell checking |
Check the spelling of your text entries into Visual Intercept |
| Electronic signature support |
Require users to enter their password to verify their identity when updating or inserting records |
| Carefully designed user interface that features: tabbed document pages, context-sensitive toolbar, and efficient menu structure |
Work with incident data quickly, efficiently, and with a minimum of scrolling. |
| Machine-independent user profiles |
Always work with your personal queries and options from any computer |
| Reset Web tool |
Make configuration changes take effect immediately via the Web without disturbing users or the web server |
| Column sorting |
Quickly sort lists of incidents and other documents in the browser |
| File and URL attachment |
Relate supporting documents and URLs to Incidents, Contacts, and Projects. |
| Designed for ease of customization and corporate branding |
Quickly add custom fields, modify forms, and add your corporate identity to Visual Intercept Web using its administrative tools, style sheets, and string dictionary |
