If you don't know the answers to these questions...

• When fixing software bugs, how much time do your developers waste in duplicated efforts because issues were not properly linked or associated?
• How much longer do your software development and other work issues take to resolve than they should? Do you know why?
• How much corporate issue knowledge is in the heads of your employees vs. documented in an automated system and stored in a data repository?
• How many and what types of work issues are falling through the cracks due to lack of documentation and/or a proper platform for managing issues?
• Are your meetings about raising issues or resolving them?
• Are key people in different departments left out of your company's decision-making loop?
• How useful would it be to integrate a defect tracking system with existing productivity platforms and tools?
• How much more business could you win if you were communicating directly with your customers?

...or, worse yet, you have never even considered them, then your company is losing money.

Securing the tools needed to add the efficiencies to your business processes that will save your company money and maximize existing resources is crucial; however, Elsinore recognizes that building a proper business case is an important-and often required-first step in doing so.

In this difficult economy, making money and preventing money from being wasted is more important than ever before. Therefore, if you propose spending money on new software, building a business case that justifies ROI is essential. And that's why we've put together this document about the business benefits of using Elsinore Technologies' Visual Intercept Enterprise software. We believe that most companies use a defect tracking tool solely for managing software bugs, without considering how it can add value throughout the enterprise and, ultimately, to the organization's bottom line, by being implemented as a work management solution.

What is Work Management?

Elsinore Technologies' Visual Intercept enterprise work management platform is a completely scalable system for managing both the planned tasks and unexpected events and issues associated with work. Many products are limited to tracking unexpected events and issues, such as defects found during software development. Only a closed-loop system like Visual Intercept provides true work management capabilities and, as a result, significant ROI.

Visual Intercept's project-oriented approach to work management is highly intuitive and easily customizable to meet the needs of each company and each user. Visual Intercept is the only solution designed from the ground up to integrate with all Microsoft® development and productivity tools used on the desktop and across the web, providing an optimal platform for both in-house and extended work teams. Visual Intercept provides a tightly integrated, best-of-breed platform that maximizes the productivity and ROI of the Microsoft tools that you probably already have.

How Can a Work Management System Help Your Business?

One of the key differentiators of Visual Intercept is that our system is used to manage all facets of work associated with product development and project management, not merely the defects. By allowing users to identify, share and address product and process issues across the enterprise and increase work efficiency through real-time collaboration, Visual Intercept provides immediate ROI for your entire business. Time, quality, money: Visual Intercept gives you all three.

Elsinore Technologies incorporates numerous core competencies into its Visual Intercept software, ranging from enterprise-level capabilities to a project-oriented hierarchy to automatic e-mail notifications. To find out how Elsinore's core competencies address issues raised in the questions above and others to give you a solution that saves time and money while improving quality, contact Elsinore's sales department at , or call us at: 866-866-0034.

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