November 2004

What our customers are saying...

"Our organization holds a CMM Level 3 Quality Rating for software development and project management. The defect tracking capabilities of Visual Intercept allow us to efficiently manage defects on our projects. We also use the integration with Microsoft Project to quickly import projects and tasks into Visual Intercept. The product is very robust, intuitive to use, and easily customizable. Visual Intercept gives us an advantage in delivering quality to our clients."

Rhonda Pierce
Vice President
Digital Consulting & Software Services, Inc.

...we would love to hear your story at


Visual Intercept Report Publisher

Many customers have inquired about the ability to have reports sent via e-mail according to a fixed schedule. This would allow users who don't want to receive notifications about individual incidents to receive a form of incident digest on a regular basis.

The Visual Intercept Report Publisher is the solution for scheduled reports. The Report Publisher allows you to create report jobs and send reports to a set of recipients in a number of different formats.

The report layouts are generated using the Crystal Report files used by Visual Intercept for report printing, and the report content can be based on any saved Visual Intercept query. This feature allows you to use your existing report formats and Visual Intercept queries to generate the reports.

The Visual Intercept Report Publisher is available at no charge to all customers with a current Support & Maintenance agreement.

To obtain the Report Publisher click here and request an update for Visual Intercept Web or Desktop. The report publisher will appear as an available download. If you have any questions about the report publisher, contact John Lockhart at: .


Sign Up for the Second in the Intercept 4.0 Webinar Series

The first of the Intercept 4.0 Webinar series took an in depth look at how Intercept 4.0 will allow users to add entirely new item types and item relationships to the system using object-oriented database customization.

The next webinar in the series will demonstrate the Intercept 4.0 forms design environment to build forms for the items that were created in the first webinar. In addition to building multiple forms for a single item, the webinar will cover using form selection rules to present different forms to the user based on context.

Based on input from the first webinar the second Intercept 4.0 webinar will be scheduled for January to allow the maximum number of people to attend.

To sign up now send an e-mail with your request to Sara Gerber at .


Elsinore Holiday Hours

Elsinore Technologies will be closed for the holidays on Friday, December 24th 2004, and on Monday, January 3, 2005. Normal business hours will be observed at all other times.

To all of our customers and their families, we wish you a happy holiday season! .


Elsinore Technologies, Inc. Announces Move to larger facility

We are very excited to announce that we will be moving to a larger facility in mid-December. All phone numbers will remain the same, but our physical address will change to:

4700 Six Forks Road
Suite 320
Raleigh, NC 27609


Sign Up Now for January’s Best Practices Brown Bag Webinar

January’s Brown Bag Webinar, January 27th, Noon to 1:00 p.m. EST will cover using the Visual Intercept Report Publisher.

To register for the webinar, please contact Reid Bodford at , or call 1-866-866-0034, ext. 416. Our best practices webinars are customer driven. If you have a topic suggestion for upcoming webinars, please contact Sean White, at .


Tech Tip: Visual Intercept Report Publisher

The Visual Intercept Report Publisher uses an XML configuration file to decide which reports to run and to whom these reports are to be sent. A single XML file can be used to publish multiple reports. In addition to being able to execute and email reports on demand, report publishing can also be scheduled, using the task scheduler provided by the Windows operating system.

This month’s tech tip covers installation and configuration of the Visual Intercept Report publisher.

More Information


For more information about Elsinore and Visual Intercept products, please call 866-866-0034 or send email to . You may also visit our website at http://elsitech.com.

©2006 Elsinore Technologies, Inc. All rights reserved.
All trademarks are the property of their respective owners.

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