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"Visual Intercept has provided me and my organization with an excellent problem reporting tracking tool. Its seamless integration with Visual Source Safe has been invaluable with tracking code fixes to incident reports. In addition, its reporting capability has enabled my management team to manage and successfully delivery quality products to our customers."
Scot Williams
Configuration Manager
Dunleavy, Inc.
...we would love to hear your story at
Sign Up for the Visual Intercept 4.0 Webinar Series
Elsinore Technologies is currently working on a major release of Visual Intercept based on its new issue management platform - the Elsinore Methodology Management Framework. This new version of Visual Intercept will be released in 2005, and represents the most significant Visual Intercept release since version 1.0 in 1996.
As we work on the release we would like to begin introducing the major new features of the system to our customers. In addition to providing a preview of the future direction of Visual Intercept, we want to give our customers the opportunity to provide some early feedback on specific features.
The major features of Visual Intercept 4.0 will include object-oriented database extensibility; a new workflow engine; drag and drop form and report designers; actions, conditions, and triggers for workflow based automation and notification; a .NET web services architecture; a new issue and task based data model; and enhanced notification and escalation services.
Since it is not possible to cover such a wide variety of features in a single session, Elsinore will be conducting a series of webinars on the new product. Each webinar will be a demonstration focused on a specific feature and will last approximately 30 minutes.
In order to attend the webinars you will need to sign up in advance. The webinars are open to all customers with current support and maintenance. The first in the series of webinars will be announced in next month’s newsletter and will be scheduled for mid November. Based on demand, space may be limited. To sign up now send an e-mail with your request to Sara Gerber at . If you have any questions about the webinar series, contact John Lockhart at .
3% Discount on December Support and Maintenance Renewals
Don't miss out on this great opportunity to save some extra money. If you are a customer with a Support and Maintenance contract that is due in the month of December 2004 you will receive 3% off of the invoiced amount if payment is received by October 31st, 2004.
If you have not yet received an invoice from Elsinore Technologies, Inc., and want to take advantage of this promotion, please feel free to contact your Elsinore Sales representative, or Elsinore’s sales manager Morgan Hefner at .
Don't forget, the Support and Maintenance contract for Visual Intercept includes answering all of your technical support questions via e-mail and phone as well as free updates and a 50% discount on all major upgrades.
CM Crossroads Reviews Visual Intercept Web
CM Crossroads is the world’s largest online community and resource center for configuration management, and the host of the Visual Intercept user forum. This month’s edition of CM Crossroad’s CM Basic features a review of Visual Intercept Web by Mike Gunderloy.
To check out the review, click here.
Free Webinar and Discounted Software Test Training Opportunities from ASPE
Anyone interested in the software development lifecycle – from developers and testers to quality assurance personnel, project managers and end users – will benefit from ASPE’s lineup of quality Software Testing, Business Requirements and IT Project Management seminars. As an Elsinore Newsletter reader, you qualify for a $100 discount on any session you attend! Call us and mention customer priority code 505NSL to capture this savings of better than 10%!
Also, you are invited to participate in ASPE’s free webinar on "Survival Techniques for Testers" October 19, 2004. Conducted by well-known testing expert Ross Collard, this webinar will give you practical ideas and strategies to handle the real-world challenges of testing, including getting respect for the project handling team conflict, meeting deadlines and focusing effectively on the testing process.
To register for this webinar, click here.
To read more about available courses, click here.
Sign Up Now for October’s Best Practices Brown Bag Webinar
This month's Brown Bag Webinar, October 28th, Noon to 1:00 p.m. EST will cover Visual Intercept status promotions, including setting up a promotion model and best practices for managing your status promotion model.
To register for the webinar, please contact Reid Bodford at , or call 1-866-866-0034, ext. 416. Our best practices webinars are customer driven. If you have a topic suggestion for upcoming webinars, please contact Sean White, at .
Tech Tip: Moving Visual Intercept Web Sites
Moving a Visual Intercept Web Site from one server to another is a fairly straightforward procedure. Most customers leave their current Visual Intercept Web sites in place and set up and run a Visual Intercept Web test environment on the new server to ensure that the new web site is ready for rollout to users. This month’s tech tip covers the steps necessary to successfully move your Visual Intercept Web site.
More Information
For more information about Elsinore and Visual Intercept products, please call 866-866-0034 or send email to . You may also visit our website at http://elsitech.com.
©2006 Elsinore Technologies, Inc. All rights reserved.
All trademarks are the property of their respective owners.
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