Elsinore Technologies provides a wide array of products and solutions for issue management:
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Defect Tracking With IssueNet Intercept - The most flexible defect tracking, bug tracking, and issue management software application on the market. IssueNet Intercept has been designed from the ground up with a relentless dedication to scalability and customization.
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Help Desk With IssueNet Assist - The flexible/integrated solution for internal help desk and external customer support. Precisely customizable to an organization's support workflows, IssueNet Assist streamlines and automates the support process.
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IT Change Management With IssueNet Oversight - The solution for managing the IT change management and approval process: achieve regulatory compliance, higher productivity, and superior IT Governance outcomes.
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Custom Solutions With IssueNet Asterisk - The offering with the unusual name for unusual solutions. In computer programming, the asterisk is used as a wildcard to represent any string of characters, and in the case of IssueNet, Asterisk represents the unlimited possibility for custom solutions.
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Visual Intercept - The original bug and defect tracking application for the MS Development environment, and inspiration for IssueNet.