Implementation Options
IssueNet provides the toolkit for organizations to customize a tailored issue management solution to fit their specific needs. Customers can take the toolkit and develop their own solution or utilize our team to assist.
Common Models
- Do-it-yourself (DIY) implementation is common for organizations that have familiarity in object oriented design. Our simple intuitive interface allows teams to develop their solutions from the ground up.
- Our team can do the heavy lifting for you. We can work with you to develop a custom issue tracking, project management, or help desk solution for your organization based on your technical specifications.
- Sharing the workload is probably our most popular model. Here our team does some of the initial work to train your team on our internal best practices. You can take those starting points to make your own customizations.
Whether you need a unique issue tracking solution or an integration to another product or business process, Elsinore is ready to help you maximize the return on your investment, through turnkey solutions or support of your own development process.
Integrations and Custom Development
While the majority of IssueNet deployment doesn’t require any coding there is sometimes the need for custom scripts or plugins to help facilitate the automation organizations require. Our team can provide either development or consulting support to help with those needs.
Training
With any new implementation varying levels of training are required. Our team is happy to work with you to figure out the most efficient way to bring your team up to speed. We offer both online presentation and onsite services as required.
For more information about our consulting services, please contact us.