Research Triangle Park, NC (April, 2007) -- Elsinore Technologies, elsitech.com, developer of the Intercept enterprise solution for managing the planned tasks and issues associated with software development, announced today that it has released IssueNet Workspace. IssueNet is a web services platform for issue management solutions which supports Elsinore’s existing products as well as new issue management solutions developed by Elsinore, its partners, and its customers. IssueNet Workspace integrates IssueNet solutions with Microsoft Outlook and Visual Studio.
"The value of Workspace is twofold", said John Lockhart Elsinore Product Manager. "One benefit is that team members have immediate access to the issue management system from within their working environment. The other benefit derives from integration into the workflow of the host application – for example, the ability to create or link to issues from e-mail items in Outlook. Ease of access and more direct integration to other business processes results in more effective capture of unplanned issues and tasks and an overall higher quality of information."
Workspace is the latest in a series of out of the box integrations Elsinore has provided to its customers beginning with Visual Studio tools in the mid 1990’s. Since then, the range of integrations has extended through the Microsoft Office suite and also encompassed a variety of other products. In addition, to integrations Elsinore customers use off the shelf, Elsinore also has extensive experience developing integrations for specific customers. "In the long run our commitment to a platform SDK approach has paid off" said Mark Uland Elsinore CTO. "As a result of our integration strategy, we have been able to provide our entire customer base with highly evolved, shrink-wrap integrations and specific customers with unique solutions in a way that has been highly efficient for everyone."
IssueNet Workspace is available immediately as a part of the IssueNet 1.2 platform release. If you would like to learn more about Workspace or other Elsinore products and solutions, contact Elsinore at: .
About Elsinore Technologies
A completely self-funded company since its inception, Elsinore Technologies, Inc., elsitech.com, was founded in 1995 to enable software development teams to better manage issues during all phases of the software development life cycle. Now, Elsinore Technologies' Visual Intercept enterprise issue management platform is the industry's only completely scalable, closed-loop system for managing both the planned tasks and unexpected events (issues) associated with work, which is an integral component of managing business processes. Visual Intercept's project-oriented approach to enterprise issue management is highly intuitive and easily customizable to meet the needs of each company and each user. Designed from the ground up to integrate with all Microsoft® development and productivity tools, Intercept is a tightly integrated, best-of-breed platform that maximizes productivity and provides rapid ROI. Thousands of customers in 35 countries are benefiting from Intercept in a diverse range of applications, from software defect tracking to project management to regulatory compliance process management.