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CRS Retail Systems is a leading provider of state-of-the-art software applications, hardware products and services to top retailers around the world. Whether they're selling books, women's clothing or SCUBA equipment, these retailers need reliable, flexible and user-friendly Point of Sale (POS) systems. That's exactly what they get from CRS' Windows® NT and DOS-based products.

But what helps CRS deliver its solutions effectively? The answer is easy: Visual Intercept enterprise incident management software from Elsinore Technologies.

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Enterprise Development with the Microsoft Solutions Framework" and Elsinore Visual Intercept"

Produced in collaboration with numerous trainers from Microsoft, this white paper details how Visual Intercept can play a central role in implementing the Microsoft Solutions Framework (MSF), Microsoft's proven discipline for systematic software development. Enterprise Development with the Microsoft Solutions Framework" and Elsinore Visual Intercept" Produced in collaboration with numerous trainers from Microsoft, this white paper details how Visual Intercept can play a central role in implementing the Microsoft Solutions Framework (MSF), Microsoft's proven discipline for systematic software development.
 
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In this case study Class Software Solutions leverages Visual Intercept's VBA integration to implement a defect tracking solution that is both cost effective and integrated with their existing tools.
 
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An Interview with Mark Uland, award-winning programmer and
the architect of Visual Intercept.
 
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In-depth analysis from Adams, Harkness, & Hill shows
incident management is sweeping the software industry.
  
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Documentation that contains information about system requirements, installation, and an overview of the Visual Intercept Enterprise Incident Management System.  

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Documentaion that discusses features, which are available in the Visual Intercept Professional Edition as well as the Visual Intercept Enterprise Edition.
 
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A case study featured by Microsoft shows how Visual
SourceSafe and Visual Intercept work together to support
enterprise development.
 

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An overview of incident management, and hints for quickly
installing and exploring Visual Intercept.
     
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