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With Elsinore Technologies' Visual Intercept software suite, managing change requests, bugs, defects, problem reports, requirements, and other issues has never been easier or more effective. Visual Intercept gives you the power to manage, and control the issues that impact software development and other project life cycles with up-to-the-minute project and process-oriented knowledge. Our highly customizable and scalable Visual Intercept software enables you to capture, organize, manage and communicate issues and incidents in real time across the entire enterprise.
Visual Intercept is the only enterprise issue management solution designed from the ground up to integrate with all Microsoft® development and productivity tools, including Project, Office, Visual SourceSafe and both traditional and .NET development tools. From the desktop and across the web, Elsinore Technologies' Visual Intercept solutions extend the capabilities of your Microsoft software, providing both greater value and greater ROI.
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“Visual Intercept plays an integral role not just in helping us track bugs during software development but also in managing our deployment cycles, work orders, change requests, version control software, and other business processes.”
- Will Vaughn, Director of IT Operations, AnnuityNet
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Elsinore Technologies is synonymous with enterprise issue management. Whether bug tracking during software development or driving a cross-functional customer satisfaction initiative, Elsinore Technologies' Visual Intercept solutions give you the power of proactive, real-time control over all your projects.
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With more than seven years of real-world usage and 2,500 customers, Visual Intercept is a highly evolved, highly reliable solution with built-in best practices.
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Engineers, testers, managers, support reps, end users, and even development partners and customers can access a centralized Visual Intercept database from within or outside the organization.
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Integration with Microsoft Office and highly configurable notification rules make it easy to update team members and the extended enterprise on assignments, issue status, and even create an issue directly from an Outlook email or task item.
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Visual Intercept is the only enterprise issue management solution designed from the ground up to integrate with all Microsoft® development and productivity tools, including Project, Office, Visual SourceSafe and Visual Studio.
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The Visual Intercept SDK and Visual Basic for Applications allow users to quickly and easily create custom forms and business logic, and to integrate Visual Intercept with other applications, processes, and devices within the enterprise.
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Through a seamless integration with Visual SourceSafe, Perforce, and other code management platforms - as well as tracking of resources associated with issues - your organization can finally develop an accurate measure of the true cost of ownership of building and maintaining your mission critical applications.
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©2006 Elsinore Technologies | All Rights Reserved
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